top of page

Privacy Policy | Disclaimer

Introduction

LL BridgeU GmbH (LLBU) take the privacy of users of our website and/or mobile app (the "Website" or "Mobile App") very seriously and is committed to protecting the information that users provide to us in connection with the use of our Website and/or Mobile App (collectively, "Digital Assets"). We are also committed to protecting and using your information in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the "Services") when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices with respect to your information before using our Services. If you have read and fully understand this policy and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you accept the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

Personal Data

While using LLBU services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to usage data.

​

What data do we collect?
Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow any conclusions to be drawn about who it was collected from. Non-personal data that we collect consists mainly of technical and summarised usage information.

  • Individually identifiable information, i.e. any information by which you can be identified or could reasonably be identified ("personal data"). The Personal Data we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it is combined.

    •  

    How do we collect data?
    Below are the main methods we use to collect data:

  • We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

  • We may collect data from third party sources as described below.

  • We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

    •  

    Why do we collect this data?
    We may use your data for the following purposes

  • To provide and operate our Services;

  • to develop, customise and improve our Services;

  • to respond to your feedback, enquiries and requests and to provide assistance

  • to analyse request and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities

  • to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;

  • to provide you with updates, news, promotional materials and other information related to our Services. For promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

    •  

    The Company may use Personal Data for the Following Purposes:

  • To provide and maintain LLBU service, including monitoring the usage of them.

  • To contact you by email, telephone, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services.

  • To provide you with news and general information about services and events unless you have opted not to receive such information.

  • To manage your requests to us.

  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing, and your experience.

  • You can revoke your consent at any time.

    • ​​

    Third Parties

    We may disclose your information to our service providers in order to operate our services (e.g. storing data via third party hosting services, providing technical support, etc.).

    We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of merger, acquisition or purchase of (substantially all) of its assets, etc.); (v) to transfer your information by way of an authorised merger, acquisition or purchase of (substantially all) of its assets, etc.; (vi) in the event of a change of control of us or one of our affiliates (by way of a merger, acquisition or purchase of (substantially all) of its assets, etc.). etc.); (v) to collect, hold and/or manage your information using authorised third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.

     

    Please note that our services enable social interactions (e.g. posting content, information and comments publicly and chatting with other users). Please note that any content or data you provide in these areas may be read, collected and used by others. We advise against posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise make it available as part of your use of a service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and confirm that copies of your data may remain accessible even after they have been deleted from cached and archived pages or after a copy/storage of your content has been made by a third party.

    ​

    Tracking Technologies and Cookies

    LLBU uses cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include cookies or browser cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

    ​

    We will not pass on your e-mail address or other personal data to advertising companies or advertising networks without your consent.

    ​

    Where do we store the data?

    Non-personal data

    Please note that our companies and our trusted partners and service providers are located around the world. For the purposes set out in this Privacy Policy, we store and process any non-personal data we collect in different jurisdictions.

    Personal data

    Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our Services and/or required by law (as further explained below), in other jurisdictions.


    How long will the data be retained?
    Please note that we will retain the information we collect for as long as necessary to provide our Services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.

    We may correct, amend or delete inaccurate or incomplete data at any time at our discretion.

     

    How do we protect the data?
    The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

    ​

    Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the information you upload, post or otherwise transmit to us or others.

    ​

    For this reason, we encourage you to set strong passwords and, whenever possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also ask that you do not disclose confidential information via either of these communication channels.

    ​

     

    We reserve the right to request proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit such users from accessing our services and block them, and we may delete all data we have stored about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

     

     

    We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

  • the use of your personal data is necessary to fulfil or conclude a contract (e.g. to provide you with the services themselves or customer service or technical support);

  • the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).

    • As an EU resident, you may:

  • Request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;

  • request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format

  • request the rectification of your personal data stored by us

  • request the erasure of your personal data;

  • object to the processing of your personal data by us;

  • request the restriction of the processing of your personal data, or

  • lodge a complaint with a supervisory authority.

    • Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.

    In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.

     

    If you are based in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that such third parties act at all times in accordance with applicable laws.

    Rights under the California Consumer Privacy Act

    If you use the Services as a California resident, you may be entitled to request access to and deletion of your information under the California Consumer Privacy Act ("CCPA").

    To exercise your right to access and delete your information, please see below for how to contact us.

    We do not sell users' personal information for the purposes of the CCPA.

    Users of the Services who are California residents under the age of 18 may request and obtain removal of their posted content by emailing us at the address provided in the "Contact Us" section below. These requests must all be labelled "California Removal Request". All requests must include a description of the content you wish to have removed and sufficient information to allow us to locate the material. We will not accept notices that are not labelled or properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be completely or comprehensively deleted. For example, material you post may be republished or re-posted by other users or third parties.

    ​

    Adjustments

    LLBU may adjust this privacy policy at any time without giving notice. The current version published on our website shall apply. If the privacy policy forms part of an agreement with our clients, we will notify them of any changes made as part of an update via e-mail or another appropriate method.

     

    Contact

    If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

    LL BridgeU GmbH

    Scheltenstrasse 22

    4153 Reinach

    Schweiz

    E-Mail-Adresse: llbridgeu@gmail.com

    ​

    Disclaimer
    The information contained herein is not intended as legal advice and should not be relied upon in isolation. Specific requirements regarding legal terms and guidelines may vary from canton to canton and/or from jurisdiction to jurisdiction. As set out in our Terms of Use, you are responsible for ensuring that your Services are permitted by and comply with the law applicable to you.

    To ensure that you are fully compliant with your legal obligations, we strongly recommend that you seek professional advice to better understand which requirements apply specifically to you.

    bottom of page